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Getting Started - Investors
Account Types for Direct Investors
Making an order - Manually Verified
Signing up - Bank Account Verification
Signing up - Manual Verification
Confirming your Bitcoin Address
Making an order - Verified with Bank Account
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Getting Started - Advisors
Why does Bitvice require my details and FICA documentation?
Receiving your Bitcoin
Getting Started - Entities
How can I sign up and buy Bitcoin as an entity?
Can businesses, trusts and other entities buy Bitcoin?
Making Bitcoin orders
When will my order be completed and at what price will I get when I buy my Bitcoin?
Can I transfer money internationally to Bitvice to make an order?
I can’t make a Bitcoin order. What should I do?
Bitvice Platform fee and Trading fee
I have a dispute/question on the fees. Who do I contact?
Can I get a report on the fees?
How are the fees deducted and when?
Do I get charged any withdrawal or other fees?
Advisors - how does it work with Bitvice?
Receiving and Holding Bitcoin yourself
I have my Bitcoin, what next?
How can I confirm that the Bitcoin I received is in fact mine?
How do I know my Bitcoin is received?
What is the Bitvice Referral Program?
How much can I earn?
I have a dispute/question on my referral earnings. Who do I contact?
How are my referral earnings reported?
Are there any limitations to my referral earnings?
When do I get my referral payout?
Can I change my email address on Bitvice?
How do I report a security issue?
How can I increase my privacy on my Bitcoin?
Does Bitvice share my data?
What personal data does Bitvice have?
How can I sell my Bitcoin?
How do I avoid scams when selling Bitcoin?
What are my tax implications when selling Bitcoin?
How will Bitvice deal with my taxes?
My account is frozen. What should I do?
I am not verified yet after doing everything. What should I do?
I am an advisor and I can’t sign up with my direct investor email?
I entered my email but I am not receiving my OTP?
I have another question, how do I contact you?
Does Bitvice offer other Alternative coins?
How do I join the Bitvice community?
How can I contact Bitvice?
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